When you purchase something from our store, we collect personal information, such as your name, address, email address, and payment details. This information is used for processing your transactions and managing your orders.

When you browse our store, we also automatically receive your computer’s IP address in order to help us understand your browser and operating system for improving your experience on our site.

If you opt-in for email marketing, we may send you emails about our store, new products, promotions, and updates.

By providing us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collection and use of that information for those specific purposes.

If we request your personal information for secondary reasons, such as marketing, we will either ask for your explicit consent or provide an opportunity for you to opt-out.

You can withdraw your consent for us to contact you, and for the continued collection, use, or disclosure of your information, at any time by emailing us at info@chennaiaquarium.in or mailing us at:

Chennai Aquarium Pvt Ltd
No. 48, LB Road, Adyar, Chennai - 600041
India

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

For payment processing, we use Razorpay. We do not store your card information. Payment details are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments.

Razorpay adheres to PCI-DSS standards to ensure secure handling of your credit card information. For more details, you can review Razorpay’s Terms and Conditions at https://razorpay.com.

Third-party service providers will only collect, use, and disclose your information to the extent necessary to perform their services. These providers include payment gateways, shipping carriers, and others who facilitate the fulfillment of your order.

Each third-party service provider has its own privacy policies regarding the information we are required to provide for your purchase-related transactions. We recommend that you review these policies to understand how your personal information is handled.

Please note that if you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of their jurisdiction.

Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.

We use cookies to enhance your experience on our website. Cookies are not used to personally identify you on other websites but help us remember your session and preferences while using our store.

By using our website, you confirm that you are at least the age of majority in your state or province of residence, or you have the consent of a parent or guardian to allow your minor dependents to use the site.

We reserve the right to modify this Privacy Policy at any time. Any changes or clarifications will take effect immediately upon their posting on the website. If we make significant changes, we will notify you by updating this page to inform you of what information we collect, how we use it, and the circumstances under which we may disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you.

If you have any questions about this Privacy Policy or wish to access, correct, amend, or delete any personal information we have about you, or if you wish to register a complaint, please contact our Privacy Compliance Officer at:

Email: info@chennaiaquarium.in
Postal Address:
Chennai Aquarium Pvt Ltd
No. 48, LB Road, Adyar, Chennai - 600041
India

This Privacy Policy helps ensure your personal data is managed safely and responsibly. Feel free to reach out if you have any questions or concerns regarding your privacy.